Personal Lines Administrative Assistant
Seminole, FL
Full Time
Entry Level
Brown Insurance Services is seeking a highly motivated and detail-oriented Personal Lines Administrator to join our dynamic insurance agency team. As a key member of our personal lines department, you will play a crucial role in ensuring excellent service and support to our valued business clients. If you have a passion for delivering top-notch service and gaining a strong understanding of insurance products, we invite you to apply and contribute to the success of our agency.
Responsibilities:
Responsibilities:
- Track and enter downloads and resolve those in suspense.
- Primary back up for receptionist/front desk duties, including roll over calls and covering the front desk if receptionist is out or away from desk for an extended period of time.
- Attach claims payment and first notices of loss notices/email to client file.
- Attach correspondence as needed from Customer Service Representatives
- Assist receptionist with any mortgagee changes/evidences of insurance, payment processing as needed.
- Process non premium bearing changes and email documents for electronic signature using Formstack
- Remarket home and auto as requested
- Performing other work-related duties as assigned
- Document retrieval from carrier websites
- Inspection Letters – Send to Insd, Follow-Up, Attach, Send to UW
- Review and handle billing inquires
- Other tasks as required
- High school diploma or equivalent
- Excellent interpersonal skills and the ability to communicate effectively with team members
- Detail-oriented with exceptional organizational and time-management abilities.
- Proficient computer skills, including experience with agency management systems and Microsoft Office Suite.
- A customer-centric mindset with a passion for delivering outstanding service and building lasting client relationships.
- Adept at multitasking and managing multiple priorities in a fast-paced environment.
- Ability to multitask and manage multiple priorities in a fast-paced environment.
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